Legends and Weapons Loading Slowly

can someone please help me? i play apex in PC and whenever i log in all my legends and weapons take a lot of time to load. when i land i'm not able to see enemies or teammates for a while and id have to wait till everything loads again. i have to do this every match and wait for my legends to load because if not i cant see the enemy and teammates when i land only floating weapons. This is really a big problem and its been almost a month now. i can barely even play apex due to this.
so please it would be best if u fix this ASAP. thank you.

Hey @douknowdaway399. 

That's definitely rough to deal with. Let's take a look and see if we can get this fixed here. 

First, have you had the chance to try repairing the game in Origin to see if that helps at all? If you right-click on Apex Legends in your Origin Library you'll see a Repair option when the menu comes up. 

Let me know if that helps at all. Thanks!

/Kent

@EA_Kentyes i repaired it more that 5 times this month and it still didnt work. i reinstalled the game once and yet nothing happened. then i went to the nvidia control panel settings and adjusted it and my fps drops are much reduced now. i checked my drivers and all are up to date. and also now when i get in to the lobby from the main menu it loads for a long time and brings me back to the main menu and says connection to server timed out. then when i click again it works but the problem is not fixed yet. id have to wait in the lobby till it loads all the legends but now when my squad is diving i can only see one teammate and the other takes a lot of time to load. so yeah thats pretty much the problem.

@EA_Kentoh and also my weapons take a long time to load when my legends are done loading. i could only see the sights and sometimes the ammo display in the gun till it fully loads. thanks.

I think the issue lies within the High CPU Usage. It is happening since the 27th of May Server-side patch. I am almost certain that this is the culprit. 

@Herr4dleroh. can i fix it or do i have to clean my cpu or something? im playing in a laptop. idk if the problem is on my side or not. this is the only game i play right now.

@douknowdaway399  It's the game's problem, not yours. The only thing we can do as of now, is to wait patiently for a silent patch.

Hey @douknowdaway399. 

When you've got a chance would you mind sharing a DxDiag so we can take a look? For more details on how you can pull one up check out the EA Help website. 

Once you have the text file please attach it to this thread. Thanks!

/Kent

@EA_Kent is this okay?

@Herr4dleroh okay. I've been playing apex since the end of season 3 and this is the only huge bug I've gotten so far hope it gets fixed soon ☹️