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chenghan666's avatar
chenghan666
Not applicable
3 years ago
Solved

Lifted the ban sir

Lifted the ban I was banned from playing top arena on February 3rd I am a Chinese player and my english is not very proficient what I said could be wrong I did not cheat I did not abuse others I did not attack the top servers I No violation of protocol six but EA just insisted that I cheated I would love to play the new content of apex I want to lift the ban before the sixteenth season I need Apex and my friends in Apex I can't lose my Apex account please sir

  • EA_Mako's avatar
    EA_Mako
    3 years ago

    Hey @chenghan666,

    We're unable to review the account activity and information leading to a ban on the forums. That's only done by our Terms of Service team.

    If our Terms of Service team has declined to remove the ban after multiple appeals, that will be final and not something we can change here either, sorry.

15 Replies

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hi @chenghan666,

    Support is unable to assist with account bans. That is handled by our Terms of Service team through the appeal system.

    You wouldn't be able to start a chat for this issue as it's not something they'll be able to assist with.

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