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NSY-0503's avatar
1 year ago

Link account

Why mine apex account from 500 above level link to my PC account my level start from 1 level and my skin are all gone. Ea you must give respond on this I am so disappointed ea

9 Replies

  • @NSY-0503 Please my account have play for 3 years my painstaking effort have spent at this place. And all has gone 😡😡😡
  • NSY-0503's avatar
    NSY-0503
    1 year ago

    Give back my level, skin, heirloom, apex coins, craft metal and all my legend. 😡😡😡😡😡

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 year ago
    Hey @NSY-0503,

    So you're missing everything from your account? Did you play on a console, and recently unlink it to link it to a different EA account?
  • NSY-0503's avatar
    NSY-0503
    1 year ago

    Yap I missing all the things accepts the apex coins they return. I have unlink the account because I don't know my apex account suddenly turn to the second account so I link back😢😢

  • NSY-0503's avatar
    NSY-0503
    1 year ago
    @NSY-0503 also can say that my account link wrong already my main ps account link to a PC account.
  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    1 year ago

    @NSY-0503,

    Unfortunately if you unlink your account, you lose all of the progress on that account, and although relinking it can make the progress reappear it's not guaranteed. If you look at our unlinking article:


    When you unlink a platform account from your EA Account, you can link it to another EA Account, but your in-game progress won’t transfer over.

    That means you’ll permanently lose access to:

    • games and game progress
    • DLC, expansions, and anything extra you have for your game
    • memberships and subscriptions
    • in-game purchases.

    If you unlink your platform account and link it back to your original EA Account, you may be able to get your stuff back if you still can access the account.


    This is also mentioned in the disclaimer you get before you unlink your account. If you unlinked it from a different EA account you can try relinking it there to see if you get your progress back.

  • NSY-0503's avatar
    NSY-0503
    1 year ago
    @EA_QueenBee Ea account have link for me but they just give me back all the apex coins only. So how to get back all my progress 😢
  • NSY-0503's avatar
    NSY-0503
    1 year ago

    Ea account have link for me but they just give me back all the apex coins only. So how to get back all my progress 😢

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