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The steam account I unlinked had zero progress on the EA account it was linked to. I am just afraid when I link my steam to the EA account that I need it to, that there’s going to be some kind of issue considering my steam was linked to another EA account.
No, there won't be any issues.
You will be eligible to play with your PC under the main EA Account that you mentioned previously.
- 2 years ago
I’m sorry, I got confused for a bit there. I had just woken up. I understand now. Thank you so much lol. I’m glad to find out that I can use my main steam and EA accounts together without any issues. I’ve talked with two different people from EA and they couldn’t quite understand my issue, but you’re the MVP.
- 2 years ago@KillTheology
We try the best we can to assist our users and players here in Answer HQ.
Just remember that 2 different EA Accounts cannot be merged.
Whatever platform account you want to use to merge your accounts just to play on that system and linked it under your main EA Account, you're eligible to do so - 2 years ago
To be clear, I am okay to unlink my Steam from the EA account that I do not need, then link it to the one with my heirlooms, skins, etc and be good to go? 😂
- 2 years ago@KillTheology
Yes, you can unlink your Steam account and link it to your main EA Account that has your platform with all your progress 😛 - 2 years ago
I apologize for asking for clarification so much lol, I am just very worried about possibly screwing all my progress up!
- 2 years ago@KillTheology
No need to apologize. I am here to help you in anyway I can.
The only way you'll lose progress is if you unlinked your main platform account (whatever system you're using that has all your progress) from your main EA Account and linked it to another, it will result to progression loss. - 2 years ago
It worked! Only one issue! My level is 1? 😂 I was level 500?
- 2 years ago@KillTheology
What platform do you have that has all of your progress? And is that platform account under your main EA Account? - 2 years ago
Xbox is the platform all the progress is on. It’s linked to my main EA account and was never unlinked at any point in time. I haven’t played since Newcastle came out. On my steam account that is now linked to that EA account I have my skins and stats, just level 1.
- 2 years ago@KillTheology
And of course, you didn't receive the prompt in the main menu before logging into the lobby on Apex Legends?
If you did not, then cross progression hasn't got to you yet. But eventually, you will and once it does, keep us posted. 🙂 - 2 years ago
I did get the prompt for cross progression. I have my stats and skins from my Xbox account on my steam account, it’s just that my account level is now 1. Is that a bug? I’m almost okay with the grind lol.
- 2 years ago
I also noticed I don’t have the founders pack or starter pack on my steam account! i went and checked my order history on my Xbox account and they are both there.
- 2 years ago@KillTheology
Probably a bug in this case. Just wait until further notice and hopefully the Dev Team can assess the situation. - 2 years ago
Do I wait for a reply here or open a case? I won’t play a game until then.
- 2 years ago@KillTheology
No need to open a case for this matter.
Usually, you'll receive an update on the game and the Community Managers will eventually post what the patch notes are. - 2 years ago
Am I good to play Apex being level 1? When they look into hopefully they can work it all out, yeah? I’ve been waiting to play for days now. 😂
- 2 years ago
@KillTheology
Yes, you're good to go. Whatever progress/level you do on PC will be combined into one on your Xbox once this whole issue is settled.You can check here to see what will combined and what stays the same: https://answers.ea.com/t5/News-Game-Updates/CROSS-PROGRESSION-IN-APEX-LEGENDS/m-p/13131198#M172
- 2 years ago
Thank you so much! You’ve helped a lot.
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