Linux players getting banned

Hi everyone,

Chiming in as fellow Linux/Proton user here, and sadly got a sudden banhammer about an hour ago out-of-the-blue. NEVER CHEATED before and was just playing a couple of Trios & LTM games w/ my friend when suddenly I got the "this client has been banned: banned" Error when we were entering the Firing Range. This error persists whenever I try to enter a game, but weirdly I'm still able to access my Lobby (even though from what I understand banned accounts are not even supposed to be able to enter Lobby?)

PC specs are as follows (mostly same specs as @UngerGames PC):

- Kernel: 6.4.6-76060406-generic
- DE: GNOME 42.5
- Theme: Pop-dark [GTK2/3]
- Icons: Pop [GTK2/3]
- Terminal: gnome-terminal
- CPU: AMD Ryzen 7 3700X
- GPU: NVIDIA GeForce RTX 2070 SUPER
- RAM: 32GB

I'm currently logged in to my Win 10 dual-boot to double-check the ban, so I'll update the specs w/ Launch options I used. IIRC it's supposed to be the default one set by Steam initially.
I was thinking that the 'ban' maybe due some Linux-EAC hiccup that may have occurred due to recent update, but sadly switching to Win10, ban is still active on Win 10, so it's not just a bug.

As an alternative, I'm trying to download and install EA App to play using my Origin/EA account (which I fortunately didn't link w/ my Steam account yet), which from what I am checking seems to be clean w/ no Ban History.
I'm expecting that this will show different progression (i.e. EA account should be treated differently from the Steam account for Apex), but will report if it works, so that this may help w/ others who didn't link their Steam account as well.

I'll be writing to EA customer support as well, but it'll be much later or tomorrow, since I'll try the alternative above first and kinda lazy to write to them about such ridiculous issue. 

If my hunch is correct and indeed this issue is triggered again due to recent patch, I'm expecting similar reports to be flooding in within the next few days. In which case, hope this 'false positive' ban gets resolved soon.

Hope this post helps.

 

Yeah it's seeming like the exact same thing as last time. Haha it definitely doesn't inspire a lot of confidence knowing this ban situation always looms for Linux and yeah pretty unfortunate to be affected twice. Unfortunately supposing this does get resolved again, I'm pretty sure it'll happen for a third time as I don't have a whole lot of confidence Respawn will actually fix the underlying issue, but I'm always happy to be proven wrong.