Forum Discussion

Not applicable

3 years ago

Linux players getting banned

Edit: Looks like they fixed the issue causing the bans. Edit 2: EA is reversing bans and sending out emails letting you know. Yay! Hello, I believe myself and a few others got banned for just playi...

DarkPanzernoob

Not applicable

2 years ago

Got banned this morning, I was playing Mixtape and casual Trios.

Arch Linux

DE: KDE Plasma 5.27.7

Processor: Intel Core i9-13900K

Graphics Card: NVIDIA GeForce RTX 4090

Kernel: 6.4.10-arch1-1

Proton Experimental

I don't run any special or exotic programs, no launch options.

Tutur85140

Not applicable

2 years ago

Same,

Received a ban email this morning saying my account was cheating.

Latest version of pop os, proto ge 8-11, gamemode, and latency flex.

Never used any cheats or tools.

RacsuChile
Not applicable
2 years ago
@Tutur85140 Hi, we have a post on reddit too, try to comment there about your situation if you can: https://www.reddit.com/r/apexlegends/comments/15uqt7w/linux_users_getting_falsely_banned_again/
- UngerGames
  Not applicable
  2 years ago
  You guys may also want to comment on the original post too, it's still somewhat active: https://answers.ea.com/t5/Technical-Issues/Linux-players-getting-banned/td-p/12338557/highlight/false/page/18
  
  It may help to file 1 appeal (just 1 - don't spam, you'll eventually get shadowbanned), linking to these reports. Suggest it's a widespread problem, and ask the representative escalate to someone who can investigate (because they can't/won't). Last time this happened I think someone said the appeal reps just have an anti-cheat portal in front of them, where the portal lists simple/vague statements about what you were banned for, and that's it. They can't do much. But make them aware, and ask them to escalate if possible.
UngerGames
Not applicable
2 years ago
I'm curious if @Tutur85140 is still banned, since they were using LFX as well. Were you also using R4csu's launch options? Or was anyone else in this thread using these two options? (WARNING: DO NOT USE THESE - POSSIBLE RISK OF BAN):

DXVK_NVAPI_DRIVER_VERSION=49729 DXVK_NVAPI_ALLOW_OTHER_DRIVERS=1 %command%
- Tutur85140
  Not applicable
  2 years ago
  @UngerGamesNah, I'm done with this game for good. Already refunded everything and not even gonna check.
  I hope they gonna unban lil bro @RacsuChile tho
  - RacsuChile
    Not applicable
    2 years ago
    Just like an update for the morning, I still banned and the trello has not been updated
    Also, there are no words for someone in Respawn/EA side yet about the ones that still banned
    Waiting for answers until the end of the day.
    - Racsu