Loss of items due to account consolidation

I had been playing APEX on PS4 since Season 4 and migrated to PC in Season 8, creating a new account to play. Then, delighted by the announcement that APEX would finally support cross-progression, I tried to merge my PS4 and PC accounts and repeatedly checked to see if the weapon skins, character skins, super legends, etc. that I had on my PS4 account were reflected in my PS4 The other day, when I was checking the weapon charms, only the rank charms from the PS4 account were transferred, and I was wondering what the problem was and if the other items could be transferred as well, so I contacted you. I would appreciate any support you can give me.

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