Lost account after Cross Progression.
This happened around 2023. I had an Apex account on PS4 and when I tried to use cross progression, instead of transfering all my stuff from PlayStation to PC, it just merged the accounts and deleted ...
Forum Discussion
EA_Mako
Community Manager
Community ManagerSorry xoRyuzu, did you not say you'd already tried that previously? I wouldn't want you to go through that unlink process again if you've done it in the past.
Your PSN essentially started linked to a different EA account, then it was moved to this one back in 2023. If you've already linked it back to the original EA account, checked that nothing was restored, and then moved it back from that original account to this one again, there wouldn't be much point to another unlink.
If you haven't yet moved it back to that original EA account to check, that would be worth trying. Definitely feel free to resume a case with the support team if you run into trouble with that linking process specifically.
Yes, my bad, I got a lil confused. Let me rewind a bit. After linking the PSN account to my PC EA account, the EA account that was on my PlayStation was basically erased, but I never tried to unlink it and link it back again. So I will try to unlink PSN from my current PC account and will try to link it back to the old EA account which was on PlayStation. I guess the account still has to exist because it showed up in Apex Tracker after I searched it. Maybe i'll get lucky. Sorry for the confusion, hope It's clearer now.
- EA_Mako
xoRyuzu
No problem, just wanted to make sure it wouldn't be a complete waste of your time to try going through that again.If you haven't yet linked it back to the old EA account, there's absolutely a possibility that you'll be able to access the previous content there when your PSN account is re-linked. That's not always possible, but since you haven't linked back to that specific account since this initially happened, it would be worth a shot for sure.
However, keep in mind that would leave you with two separate EA accounts with separate progress - these, unfortunately, cannot be merged. Once you remove the PSN from the current EA account that has the progress you've been making on PC, you won't be able to access that PC progress with your PSN account. That would just be a matter of checking what's visible on each EA account to see if you'd prefer one or the other, or just to keep them both separate.
I wont lose anything on the current PC EA account if I unlink the PSN, right?
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