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TheMuckingFouse's avatar
TheMuckingFouse
9 months ago

Lost all account progress after relinking it (Xbox)

Lost all my stuff (legend tokens, coins, shards, levels, skins), literally everything, after I relinked my EA account to my xbox account. I have been playing for around 2 - 3 years, so obviously this...
cross-progression
EA_QueenBee's avatar
EA_QueenBee
Icon for Community Manager rankCommunity Manager
9 months ago
Hey @TheMuckingFouse,

Did you relink your Xbox to a new EA account, or back to its original account?
  • TheMuckingFouse's avatar
    TheMuckingFouse
    9 months ago

    Back to the original account I used when I started playing.

    • EA_QueenBee's avatar
      EA_QueenBee
      Icon for Community Manager rankCommunity Manager
      9 months ago

      @TheMuckingFouse,

      Unfortunately it's not possible to recover your progress then. While relinking your Xbox to its original account has a chance of recovering your old progress, it's not guaranteed, and if it didn't work then that progress is lost.

      • TheMuckingFouse's avatar
        TheMuckingFouse
        9 months ago

        I see, if I contacted EA support and explained my issue, do you think they can help me recover my data?

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