Forum Discussion

1 year ago

Lost all account progress after relinking it (Xbox)

Lost all my stuff (legend tokens, coins, shards, levels, skins), literally everything, after I relinked my EA account to my xbox account. I have been playing for around 2 - 3 years, so obviously this...

cross-progression

EA_QueenBee

Community Manager

1 year ago

Hey @TheMuckingFouse,

Did you relink your Xbox to a new EA account, or back to its original account?

TheMuckingFouse
1 year ago
Back to the original account I used when I started playing.
- EA_QueenBee
  Community Manager
  1 year ago
  @TheMuckingFouse,
  
  Unfortunately it's not possible to recover your progress then. While relinking your Xbox to its original account has a chance of recovering your old progress, it's not guaranteed, and if it didn't work then that progress is lost.
  - TheMuckingFouse
    1 year ago
    I see, if I contacted EA support and explained my issue, do you think they can help me recover my data?