Forum Discussion

Not applicable

4 years ago

Solved

Lost all my progress after switching ea accounts

So I just switched my ea account and I logged back into apex and now EVERYTHING IS GONE. Skins, tiers, even the character unlocks are gone. I’ve spent around 2000 hours plus on this game and now everything is gone. HELP!

EA_Kent
4 years ago
Hey @FOOTBALL567833,

Are you saying that you unlinked a platform account from your EA Account? If so, I'm afraid that's the way it works. If you want to recover the progress on your account you would need to relink it back to the original EA Account.

14 Replies

MissssRooty
Not applicable
4 years ago
I have about my progress and my purchased coins I didn't receive and unfortunately I haven't heard from anyone🙄
KierKing0789
Not applicable
4 years ago
So if I relink it back to the old ea account I would get my stuff back?
EA_Kent
Community Manager
4 years ago
@KierKing0789

Right, linking your platform account back with the original EA Account should restore the progress.
NowUrMine
Not applicable
1 year ago
If I start a new game while unlinked, what happens when i RElink the account with my years of saved data?