Forum Discussion

fleur_felee's avatar
fleur_felee
8 months ago

Lost all progression: Account LVL, stats, etc. (cosmetics are still here though)

Hello, hello, I just relaunched my game; everything was normal beforehand, but right now my account lvl has been reset to lvl 1 (was 1110+), my battlepass progression is gone, and all overall prog...
cross-progression
fleur_felee's avatar
fleur_felee
8 months ago

Hello again,

I've only been playing on PC, EA App mainly. I may have spent a few hundred hours on Steam but don't know if it matters or not.

I don't remember ever linking any Playstation or Xbox account, since I don't own any of these platforms.

Here're the few pics you've  asked me. Thanks for taking the time to help me through this.

Fleur

EA_Mako's avatar
EA_Mako
Icon for Community Manager rankCommunity Manager
8 months ago

Hi @fleur_felee,

I've just sent you a DM here on AHQ. Please check that and get back to me when you have a chance, thanks!

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