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66DeatH_Rider99's avatar
66DeatH_Rider99
6 years ago

lost connection to Xbox live and EA servers.Please check the internet connection

This issue is a pain in da * .. I keep trying to fix this issue and follow the instructures by holding the power button in front the console until the console shutdown 》unplug the power and wait for 5 minutes at least 》 keep clicking the power button on front the xbox one console three or four times to get rid off any caches 》 plug the power cable and turn the power on 》 it should be work but its not always work unfortunately .. I keep do like tbis for 3 hours itvworked twice but its getting low probability to work.

EA I hope you fix this issue and focus on the servers disconnection .. everything I have is geared well .. I use hardwired connection and the Network status is (open).

3 Replies

  • EzyHawk's avatar
    EzyHawk
    Hero
    6 years ago

    @66DeatH_Rider99 Do you use a wireless or a wired connection to the internet.

    Have you done the following?:
    -----------------------------------------
    * Clearing MAC adress
    Go to Settings> All settings> Network> Network settings
    In here press on advanced settings and alternate MAC adress option, press on 'clear'
    Restart your xbox
    -----------------------------------------
    * Remove and unplug USB devices
    If you have any devices plugged in to your Xbox, please unplug them.
    Sometimes it may interfer with the game.
    -----------------------------------------
    * Re-install the game
    Try to reinstall the game and see if the issue is resolved

  • Coolbeck123's avatar
    Coolbeck123
    3 years ago

    I’ve tried all of those and the only one that works is uninstalling and reinstalling but it’s annoying because it takes an hour and I have to do it so often fix your servers ea 

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey there,
     
    This thread is quite a few years old and is being locked here to avoid further necroposting.
     
    Feel free to create a new thread if there's a subject you're wanting to discuss that doesn't have a more recent topic, thanks!

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