Forum Discussion

foulscooby's avatar
4 years ago

Lost progress after unlinking

@EA_Kent I lost every skin in the game and I had unlink my apex account from a fake email that I didn’t have to the password to and I was wondering if I can get everything back from that account

[CM - updating thread title for clarity and visibility]

2 Replies

  • EA_Kent's avatar
    EA_Kent
    Icon for Community Manager rankCommunity Manager
    4 years ago

    Hi @foulscooby

    I split your post off to a new thread since the original was about a different subject. 

    If you unlinked your account I'm afraid that we don't have a way of recovering the missing progress. The only way to recover it would be relinking it back to the original EA Account. 

    If that account was created under a fake email, I think the best thing to do would be reaching out to the EA Help team so they can take a look and see if they're able to help you recover access to it. For more info on how you can set up a case with the team check out the EA Help website

  • Can I please have some help I just unlinked my psn account and connected it to a different account and lost everything I even unlined it from that account and linked everything back to my original ea account and now I only am a level 4 also I think it could be because of the cross progression on apex not working for me so I am sorry to take time out of ur day but I lost so much if I can’t get that account back there had to been at leave 1k$ if not more and over 3 years so please try to help me