Lost RP and 10-min ban due to server crash

I am writing to report a server instability issue. My friend and I were both kicked from the server right after a Ranked match started. We both received negative RP, an abandonment penalty, and a 10-minute ban. Since we were disconnected at the exact same time, it was clearly a server-side error. Please investigate this issue and consider a way to prevent unfair penalties during server failures. Thank you