Lost Too Many Crafting Materials

Hey crnopivo,

Sorry for any confusion here! We can see the before/after currency status for recent transactions like this, though that sounds like it may have been missed.

In this case, the most recent change before those purchases was from receiving 30 crafting materials in a pack the day before these skins were purchased. That increased your total crafting materials to 5215, with the subsequent purchases and crafting material gains all seeming to match up.

It looks like crafting materials were also gained just under a month ago which shows a similar amount, so from what I'm seeing here there doesn't appear to be anything missing, fortunately.

If something else was crafted to bring you down from ~20k to ~5k crafting materials, that would have been over a month ago if that timeframe helps recall anything else. Otherwise, is it possible there's another currency you may have been seeing instead, such as Legend Tokens? Hope that helps clarify a bit!

Ah alright, thanks so much for looking into it! In that case are visual glitches there possible at all? 

I did check with some friends about their amounts and what you said definitely seems reasonable but I also definitely saw a number along that amount cause I triple checked so I'd know which skins to get haha - and the amount didn't raise any alarms as I don't even remember the last time I used them so it seemed like a nice sum to accumulate. Even bragged to a friend! 😅 

Thanks again, I'll consider the case closed.

Happy to clarify crnopivo!

It's certainly possible that what you were seeing didn't match up to what was actually there, whether through some sort of visual glitch or cached info that didn't update until the amount changed, for some reason or another. 

I've not seen specific cases of that in the past, but if you do happen to run into anything similar in the future, especially if you happen to have screenshots/video (though understandably this isn't something most would think about grabbing normally) - we can definitely pass that along to be looked into. Thanks!