Massive lag/rubberbanding past few days
Hello, This has been going on for a few days now. It does not happen all the time but, on average, once every 3 games. The game just becomes unplayable and I am also unable to exit the match. I am f...
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EA_Aljo
Community Manager
Community ManagerHi there, @Schaapje1987.
We should go through some connection troubleshooting. What system are you playing on and do you use a wired or wireless connection? Thanks!
@EA_Aljo Thank you for you response.
This is happening since a few days now and nothing in my system has changed nor updated. My firewalls are secured, games and all the necessary things has been given permissions/excluded. As I said, nothing like this has happened before.
Windows 10 Pro 19042.928 64bit
AMD Ryzen 5 3600 6-Core Processor
16,0 GB ram
RX5700XT
Use SSD only
100mbit up/down, wifi is shut off.
---
When it happened, I checked the performance manager and resource monitor and nothing was out of the ordinary. Disk writing/reading was normal, GPU and CPU usage/temp was normal, network usage was normal, AV software was idle, all my drivers are up to date, nothing is out of the ordinary. No game settings were changed either.
Browsing history is very safe and I do not go to dodgy website, download weird/random stuff or search random nonsense online. I stick to about 10 regular websites and that’s it. Regularly backup and scan my computer. I alone use the internet on this computer or my laptop but never at the same time.
This is happening since a few days now and nothing in my system has changed nor updated. My firewalls are secured, games and all the necessary things has been given permissions/excluded. As I said, nothing like this has happened before.
Windows 10 Pro 19042.928 64bit
AMD Ryzen 5 3600 6-Core Processor
16,0 GB ram
RX5700XT
Use SSD only
100mbit up/down, wifi is shut off.
---
When it happened, I checked the performance manager and resource monitor and nothing was out of the ordinary. Disk writing/reading was normal, GPU and CPU usage/temp was normal, network usage was normal, AV software was idle, all my drivers are up to date, nothing is out of the ordinary. No game settings were changed either.
Browsing history is very safe and I do not go to dodgy website, download weird/random stuff or search random nonsense online. I stick to about 10 regular websites and that’s it. Regularly backup and scan my computer. I alone use the internet on this computer or my laptop but never at the same time.
- EA_Aljo
Thanks for all those details. Have you power cycled your modem/router and PC recently? Also, can you run a UO Trace and screenshot the results? Instructions are here.
My pc shuts down every day when I go to bed and my isp modem is restarted every week. I just checked my isp modem as well for any changes or updates but nothing changed or was updated there either.
Connected from West-Europe.- EA_Aljo
That looks ok. You appear to not be far from the test server. Where are you located? Also, you mention your modem being restarted every week. Was it restarted after this started happening? Also, do you have a combo modem/router? If not and you have separate devices for each, it would be good to power cycle the router as well.
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