Forum Discussion

4 years ago

Micro Stutters every 5 seconds on Xbox Series S

The game is literally unplayable on my console and been using wired connection as well. My ping seems to be fine but the game lags and drops frames every 5 seconds. Everytime I get into a close rang...

EA_Aljo

Community Manager

4 years ago

Hi there, @kamenzzzz.

Thanks for reaching out to us. Has this been happening since you first started playing? Also, has it been a while since you power cycled your equipment? If so, try doing it now with these steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

kamenzzzz
4 years ago
I've tried it and it doesn't seem to be working.
- EA_Aljo
  Community Manager
  4 years ago
  @kamenzzzz
  
  Thanks for trying. Let's see if alternate DNS settings will help. From the Xbox One screen, go to Settings > Network > Advanced settings > DNS settings > Manual. (If Settings doesn't appear on the home screen, select My Games & Apps, then Settings). From there, enter the Primary DNS as "208.67.222.222" and the Secondary DNS as "208.67.220.220". If that doesn't help, try using the google DNS servers which are: primary alt number 8.8.8.8 - secondary alt number 8.8.4.4. Let me know how it goes.
  - kamenzzzz
    4 years ago
    Have tried it before and now, no difference. Still having constant frame drops.