missing apex coins
i bought a digital apex coins gift card via amazon and when I redeemed the code on the ea site, it said the code was redeemed successfully but my account never received the coins. its been more than ...
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EA_QueenBee
Community Manager
Community ManagerHey @frogtako,
So you didn't get any errors when you redeemed the code via the EA site? Quick question: what platform do you play Apex on?
So you didn't get any errors when you redeemed the code via the EA site? Quick question: what platform do you play Apex on?
I’m having the same issue it’s been 24hours. I spent $105.99 to be exact! Bought the coins through PlayStation store and nothing! I pissed!
I bought the same amount but on Xbox and that was Wednesday night and still haven’t received anything.
i bought a $10 card from meijer and it isn't redeeming
I play on PC, but I seem to have figured out the issue. I downloaded apex via steam and the ea site didn't detect my steam apex download so I downloaded the game launcher again via the ea app. Once I opened the game using the ea game launcher, I got my coins and It showed up as well on the steam launcher too so I just deleted the ea launcher after.
Was there ever a fix for this? I am currently experiencing the same problem.
- EA_QueenBee
Hey @InadvertentLife,
This thread is almost a year old, so I'm going to lock it to prevent necro-posting. But if you haven't received Apex coins that you've bought, I'd recommend reaching out to our live support team so they can take a look at this for you.
How can you reach them? I was incorrectly deducted 1000 coins yesterday and I'm freaking out.
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