Forum Discussion

2 years ago

Missing heirloom from crossprogression

Hello a couple days back, I managed to get my accounts linked (Steam) and (ps). I got crosprogression and nothing changed, I still had the same skins, level, xp, coins, etc. a friend of mine tried e...

cross-progression

XHelperZ

Hero+

2 years ago

Hey there @Mets696

You mentioned that you were able to get your accounts linked, does this mean that you have relinked any of your platform accounts from one EA account to another EA account?

Keep in mind that account data is stored on the EA Account itself and not the platform account, meaning that relinking won't bring over any data.

If you did relink one of your platform accounts then the best thing you can do is reach out to support to see if they'll be able to get your data back.

They won't be able to merge your data for you if your platform accounts were linked to 2 different EA accounts, as merging between EA accounts is not possible at the time.

More information on how to reach out to EA Support can be found here: https://help.ea.com/help/faq/using-ea-help/