I purchased an Apex Legends 10 Strange Fragments bundle via Steam at 11:26 AM on November 25th, but I still haven't received the 10 fragments after logging into the game more than 24 hours ago. I hope the administrator can assist me. Thank you.
please contact EA Support, so they can check your account. We can't help with purchase issues here in the forum, as we can't check account information here.
Community ManagerHello QvQ_SanJiu,
do you usually play on Steam or do you play Apex on a different platform normally?
I'd recommend contacting EA Support, so they can check your account and see what might've happened with your purchase. We don't have access to that kind of information here in the forum.
I only play Apex Legends on Steam.
Community Managerplease contact EA Support, so they can check your account. We can't help with purchase issues here in the forum, as we can't check account information here.
thanks
