Forum Discussion

HairyT's avatar
2 years ago

My account got banned for no reason after cross prog.

Title says it all, my main account on PS5 is now apparently banned from EA.com due to violations? I have done nothing wrong, I play on PS5 or Xbox one x, I cannot cheat or anything, I don't even use these aim assist things, don't know what they're called.

How is that possible? Is it possible that someone hacked my account on PC or switch and now I got banned for it? I played on PC like once and on switch once as well so that's my best guess...

Please help resolve this issue ☹️ I have spend hundreds of euros on this account!

Name is HairyTony on PSN or HairyToni on ea.com

3 Replies

  • HairyT's avatar
    HairyT
    2 years ago

    Thanks Pulsar, I already contacted support yesterday and hope this gets resolved quickly.

    Quick question, is it possible to get banned from players spam reporting you? For example, you beat a squad and they're salty about it and then go ahead to spam report you? Or does it actually need human verification for the ban to happen?

    That is the only logical conclusion I can come to right now, or it's actually a bug with cross prog. in another post someone said he has the same issue currently since cross prog.

    Also, my GF is currently playing and on German server Frankfurt 1 and Frankfurt 2 we usually have 20-30 ping, we currently have 40-130 ping :/ it feels like other people can down us instantly... Apex is acting super weird for us lately, we also have lots more crashes on the game, my GF just spawned under the map in a TDM game lol and yesterday we had multiple crashes one after the other... Really weird times currently for us, and all that while the post Melone event is live 😢😭