I didn't get my heirloom shrads after my game crashed
I got an heirloom though luck, but after I got it my game crashed, and I loaded it back up but when I checked for my heirloom shrads it was not there, I try restarting the game it didn't work, I try restarting my Playstation 4 it still was not there, I am wondering what is going on and if there is a way to get back my heirloom strads I hadn't had this happen to me before, so I don't know what the problem is. The account I was playing on username is Nightmare_court, I would like help understanding what happened and what to do?
Hi, this may be related to an issue the team is currently tracking, and sorry for the worry this has caused.
The items should still be granted to your account, but the notification for new items may be missing. If they’re still missing after 24 hours, it would be best to contact our support team for further assistance.