Forum Discussion

solidxbape's avatar
2 years ago
Solved

My account got banned for no reason

My account has been banned for no reason even though I have not played on PC for 2-3 years. I have never hacked or cheated in any way. How can I get unbanned?

  • Hi @solidxbape 

    I think the moderators on the forum can not check a ban or unban an account.

    You could check a ban under your ban history.

    If you think the ban or suspension on your EA Account (or one of the user names connected to it) was a mistake, you can appeal the decision.

    • On EA Help, sign in to your account.
    • Look for any of the games you’ve played by using the search bar.
    • Go to the Manage my account category.
    • Select I want to dispute a ban or suspension.
    • Select Email us.
    • Fill out the webform, select Send.

    You can find some gerneral information about how bans and suspensions work here.

1 Reply

  • Hi @solidxbape 

    I think the moderators on the forum can not check a ban or unban an account.

    You could check a ban under your ban history.

    If you think the ban or suspension on your EA Account (or one of the user names connected to it) was a mistake, you can appeal the decision.

    • On EA Help, sign in to your account.
    • Look for any of the games you’ve played by using the search bar.
    • Go to the Manage my account category.
    • Select I want to dispute a ban or suspension.
    • Select Email us.
    • Fill out the webform, select Send.

    You can find some gerneral information about how bans and suspensions work here.