My Account Was Banned/Disabled
It dates in my Ea account on the website that I don’t have a penalty or ban but when I open my games it says my account got disabled
[Superuser edit: updated thread title for clarification]
Forum Discussion
Hi EA team,
I was banned from Apex Legends during a laggy session on Steam, and I’m trying to figure out what happened. When I first checked my EA account, it showed a ban — but after submitting a case, the ban disappeared from my Penalty History.
Now it says I have no violations, but the game still won’t let me log in — I get a ban message every time I try to launch Apex.
I’ve never used cheats, but I did have Discord overlay, AMD Radeon overlay, SteelSeries Moments, and a VPN running at the time. Could this have triggered a false ban?
I also submitted an appeal but didn’t get a confirmation email, and now I can’t submit a new one until the current one is closed.
EA ID: onblnkdaf0tz
Platform: Steam
Any help would be appreciated — I just want to get back to playing
[Superuser edit: merged threads]
zizorro5 & onblnkdaf0tz Unfortunately, banned accounts cannot be handled on the forums as that can only be handled by the EA TOS Team.
> EA Help | Get information about EA Account locks, bans, and suspensions
If its been a while since you had last played or had used EA's services, your EA Account may had been temporarily disabled. You would need to contact EA Support in order to reactivate your EA Account, (note: reactivating your EA Account will not remove any active bans or suspensions).
> EA Help | How to get back into your EA AccountThe banned account isn’t my main problem, I can’t create a ticket because it doesn’t show that there is a ban on my account it only shows a ban if I’m loading in Apex
I was also banned for this reason, and the reason given to me that I was unfair compete was completely unsolvable😭
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