My Account Was Hijacked - AHandsomeG
Hello, My account was recently hacked into. Someone guessed the password, spent all of my Apex Coins on packs and then proceeded to play with my friends in trios. He was blatantly hacking using a va...
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EA_Barry
Community Manager
Community ManagerCheck the following link for info and steps to take, thanks.
https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
I followed all of those steps, added two-factor, changed e-mails, spoke to an EA Representative who said they would leave a note and said I would not get banned but, my account has still been banned.
This is ridiculous... This random * hacked my account, hacked on my account, spent my coins, and tried to sell it. Why on earth am I getting punished?
Update 1
I spoke to Rakshit from EA Support and he transferred me to the ToS (Terms of Service) team who will e-mail me regarding the issue.
see comment # 2 https://answers.ea.com/t5/Technical-Issues/hackers-can-get-access-to-your-origin-account-without-email-and/m-p/9230054#M76542
good luck i hope u won't be banned, try to speak with chat support of origin and tell them to check IPThank you for posting about that issue. I had no idea there was such an exploit. I seriously hope EA can help us all out.
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