Forum Discussion

2 years ago

My accounts merged but it merged the wrong Ps4 account to my Xbox primary

I logged onto Apex today and received the notification that my account had merged my Xbox Series S account (Primary) and my PS4 account (Secondary) which I was not aware was linked to this EA account. I want to link my actual PS4 account but I’m unsure that i can unlink the PS4 account that is currently connect with being able to get my other account connected. I just want help to switch the secondary account that is connected.

cross-progression

1 Reply

EA_Pulsar
Community Manager
2 years ago
Hey @AMG4852 The game progress cannot be transferred between different EA accounts. You can only use this feature within the same EA account you played with, and it will only happen for platform accounts linked to your EA account.

Separate EA accounts will have separate progression, and there is currently no way to merge two separate EA accounts together. It's not possible to swap linked accounts, as it will only reset your progress.

You can find more information in our Quick Guide to Apex Legends Cross Progression