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slowedsynergy's avatar
slowedsynergy
10 months ago
Solved

My EA account got hacked + banned and they changed the email

towards the end of last year my pc got ratted and a bunch of my stuff got hacked i worked slowly to recover everything but for some reason my EA account has been the most trouble, every time i submit...
slowedsynergy's avatar
slowedsynergy
10 months ago

Yes i am the account that got hacked is under the hackers email and i cant do anything about that, but when i send the emails i send them from the original email that i created the account with.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
10 months ago

Hey @slowedsynergy you need to open the case on the account that was hacked, if our team can see any evidence of a compromise or email change they can rectify this.

Darko

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