Forum Discussion

simonl0l's avatar
2 years ago
Solved

My game doesnt start

When I press play it doesnt do anthing 

ive uninstalled and reinstalled and it still doesnt work

  • Hey @simonl0l,

    Are you seeing any error messages pop-up when trying to launch the game?

    Generally if you're not seeing anything happen at all after pressing play, the game is likely being blocked by anti-virus or security programs.

    It would be best to check and make sure you've set Apex and Steam or the EA app as exceptions in your system's security programs and firewall as needed.

    The following link may help point towards some other options to check along these lines as well.

    Closing background applications (ea.com)

    Beyond that, I'd definitely try repairing the game or verifying file integrity if on Steam, before running the game as an administrator.

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hey @simonl0l,

    Are you seeing any error messages pop-up when trying to launch the game?

    Generally if you're not seeing anything happen at all after pressing play, the game is likely being blocked by anti-virus or security programs.

    It would be best to check and make sure you've set Apex and Steam or the EA app as exceptions in your system's security programs and firewall as needed.

    The following link may help point towards some other options to check along these lines as well.

    Closing background applications (ea.com)

    Beyond that, I'd definitely try repairing the game or verifying file integrity if on Steam, before running the game as an administrator.