Forum Discussion

Bhewyz's avatar
4 years ago
Solved

MY PC RESTARTING WHEN I CONNECT IN TO THE LOBBY AFTER THE UPDATE

Hello sir after update my problem is ;

My pc restarting when I get in to the lobby.
This problem happens every time my pc restart everytime when I get in to the lobby I cant play the game .

I uninstall and install again dont work
I tried to uninstall graphics drivers and install again not work.
Can u please help? Because I can't play the game. Playing on PC Steam

My pc spers 16 gb ddr4 ram
i3 7100
GT 1030
Asus pro vd 110 gaming motherboard

  • Your PSU is probably dying.  That is usually what that means when you try to push something that is graphically intensive that maxes your GPU, which pulls lots of power.   

    The issue will get gradually worse.  

    Don't skimp on your PSU.  You should be spending at least 200USD on it. 

5 Replies

  • Hey there @Bhewyz,

    Restarting is typically something that happens when your PC overheats. (Though usually it just shuts down)

    Make sure to clean your PC of dust and to make sure there's proper airflow. (Make sure to properly ventilate your room)

    I've also noticed that your CPU just barely meets the minimum requirements.

    Typically minimum requirements indicate the hardware you need to boot up the game, though if you're just on the edge it can also mean that you won't be able to play the game at all.

    It's possible that you were able to play the game before with this hardware, though a small update could possibly already affect this.

    Another solution is to go to: 

    C:\Users\"Your username"\Saved Games\Respawn\Apex

    When repairing files / reinstalling the game, these files usually won't get touched.

    Removing the 3 folders located in that directory could fix your issue.

    (Do note that by removing these folders, all your settings will reset. It's recommended to write down your settings before doing this)

  • Bhewyz's avatar
    Bhewyz
    4 years ago

    Hello I check the heats there is no problem with that and try to delete that folders and repair start game and bom another restart when I connected in to the LOBBY my pc restarting dont know why I was able to play last season I dont understand why I cant know 

    I think this is not about hardware this is software problem.

  • Your PSU is probably dying.  That is usually what that means when you try to push something that is graphically intensive that maxes your GPU, which pulls lots of power.   

    The issue will get gradually worse.  

    Don't skimp on your PSU.  You should be spending at least 200USD on it. 

  • Okey now I will change my psu and try again hope it works I have 750 w psu too . lets try hope fixed