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doinwork_20's avatar
doinwork_20
2 years ago
Solved

Need Assistance with error code CE-38605-2 while redownloading Apex legends PS4

I am currently using a PS4 and attempting to redownload Apex Legends. However, whenever I try to download it from the PlayStation Store or my library, I receive an error code CE-38605-2. I have alrea...
  • doinwork_20's avatar
    doinwork_20
    2 years ago

    I found a solution to the problem. I resolved it by saving all my data to the PS4 cloud. Then, I performed a factory reset on my PS4, logged back in, and re-downloaded the game. Finally, I saved my data back to the PS4. Currently, everything seems to be working fine. I will provide an update once the installation is complete. 

  • doinwork_20's avatar
    doinwork_20
    2 years ago
    @EA_Barry Thank you for your suggestion, but I have already attempted that solution and unfortunately, I am still encountering the error code when attempting to download.
    • doinwork_20's avatar
      doinwork_20
      2 years ago

      I found a solution to the problem. I resolved it by saving all my data to the PS4 cloud. Then, I performed a factory reset on my PS4, logged back in, and re-downloaded the game. Finally, I saved my data back to the PS4. Currently, everything seems to be working fine. I will provide an update once the installation is complete. 

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