Forum Discussion

Newcomer

18 hours ago

Need help for EA account verification to be able to gift

i need help from an admin of sorts for issues with my EA account and not being able to verify correctly, but everytime i try to talk to an advisor it says they cant help with this problem

playstation

EA_Mako

Community Manager

17 hours ago

Hey Atlino_bruh,

Sorry you're having some trouble getting this set up on your account. Just to confirm, have you had a chance to try going through the steps from the link below? Are you seeing any sort of error message, or what's happening when you follow these steps?

How to enable two-factor authentication on your EA Account

There are some specific steps you can try if you're using the email option rather than an authenticator app but aren't receiving those emails. We are not able to make any changes to your account here on the forums, but please give the link a try and let us know how it goes!