New Season Pass - Lvl 5 Free apex coins not received

Product: Apex Legends
Platform:PlayStation 4
Please specify your platform model. Sony PlayStation 4
What is your gamertag/PSN ID/EA Account name? UrMazBestFriend
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Are you using any software with an overlay? No
Which Legend were you playing (if applicable)? N/A since I just started the game, but the night before I ended my last game with Wattson.
Which Legends were your squad mates using (if applicable)? N/A
Where did the issue occur? Opened the game up for 1st time today and it showed that I won the level 5 free apex coins from I guess yesterday's last match but the total I have does not reflect it was added.
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Started the game, hit Start, before I entered lobby.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just started the game from my console's main menu.
Did your squad mates also experience the issue? N/A
How many matches had you played in a row before the issue occurred? None yet today, yesterday more than 10
When did this happen? (dd.mm.yy hh:mm) 05/08/2024
How often does the bug occur? 1st time I noticed
How severe is your issue? Not cool, prevents me from getting the battle pass.
What happens when the bug occurs? The amount of Apex Coins remains the same instead of updating to new total.
What should be happening instead? My Apex Coins total should be updated,  not remain the same.
Steps: How can we find the bug ourselves? Checking my account to see I am still with the same amount of Apex Coins since the last purchase from the game's store.