New season reset everything

Happened to me as well, tried to talk to support they would not help me, also I have spent over $100 on my account too over level 500 and they don’t care, it really upsets me tbh the support team is mediocre.

Yeah I can get zero help, and the support team needs all this irrelevant info. Sorry to hear, hopefully we get a solution as well as I lost all heirlooms and was around the same level as you