Forum Discussion

Moradka's avatar
Moradka
12 months ago
Solved

No button to click to unlink an EA account from a PSN account

My EA account is linked to two PSN accounts. I wanted to unlink one of them, but can`t do it because there`s a button missing. I tried contacting the EA support but failed to be able to chat with the...
cross-progression
  • EA_Aljo's avatar
    EA_Aljo
    12 months ago

    @Moradka 

    Try creating a case without logging in.

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
6 months ago

You can only link a new account every 6 months. If that's not the case, it's possible this is just an issue with support at the moment.

huskins11's avatar
huskins11
Seasoned Newcomer
6 months ago

Unfortunately that isn’t the issue. Trying to unlink from PSN. The rep also stated that they are no longer allowed to unlink accounts as that function has been removed from them. 

  • ReflexQ15's avatar
    ReflexQ15
    Newcomer
    6 months ago

    Im also having the same problem but for xbox I have tow and dosen't give me the option to unlink any.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 months ago

    I'm sorry to say, the best I can advise is to contact an advisor again to see if anything else can be done. We cannot help with this over the EA Forums.

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