No Cross Progression after getting Prompt
after the update that came out a few hours ago i got the prompt that cross progression is available (this is on ps4), i pressed continue, it said please wait for a few minutes, then disappeared and n...
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what i don't understand is, when i try linking my pc account it says its already linked under another ea account. when i signed into said ea account it shows nothing is linked. so i'm stuck on how i can fix that so i can get my ps4 progress moved over to pc.
[CM - Edited to remove screenshots with partial account details]
@oshkor20
In this case, you may need to get in touch with EA Support and explain the situation you're in: https://help.ea.com/en/help/faq/using-ea-help/
In this case, you may need to get in touch with EA Support and explain the situation you're in: https://help.ea.com/en/help/faq/using-ea-help/
ok thank you i'll try that
- @TheRedLion93 same thing happened to me. Didnt let me merge the accounts under the same email. Xbox and my PC account. said it wont take time but nothing happened after
- @treeheath88
Did you receive the prompt on the main menu and received the option to merge your accounts like the picture above?
Did you also unlink any platform accounts from another EA Profile and linked it to the one that is your main account?
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