No Cross Progression after getting Prompt
after the update that came out a few hours ago i got the prompt that cross progression is available (this is on ps4), i pressed continue, it said please wait for a few minutes, then disappeared and n...
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I just opened my pc and i got the crossprogression annoucement pop up in the main menu. I pressed space and I was waiting to see my old level 400 something ps4 account on there but im still stuck with my newish pc account... I have my psn and steam account both linked to the same ea account but it still didnt work. Am I being dumb and missing something?
Any help is appriciated
EA_IlliumEA Staff (Retired)
Hey Everyone,
If you have recently received a message about cross-progression happening for your account but did not see any changes after.
Please fully shut down and relaunch Apex Legends to confirm if you see your progress update.
If you only play on one platform and received the message but didn't notice a change, try logging in on another platform tied to the EA account to see if your progress moved over.
For more Cross Progression details, please see our FAQ:A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)
Issues after Cross Progression is activated on your account? Check here first!
If you continue not seeing Cross Progression, after getting the message your accounts have merged please let us know the following:
SpoilerPlatforms (ones tied to the EA account, you logged into):
EA ID (PSN ID, Gamertag):
Did you get the message your accounts were merging?
Have you restarted your game?
Did you unlink or link any accounts before getting the Cross Progression message? (if so please see our post)
Are you getting an error message?
Is anything else happening?
Thanks!
Got the prompt on my PC (which would be my main) but didn't get any of my linked PS4 stuff. Turned on my PS4 and all my PC stuff overwrote my PS4 stuff. Everything I had on my PS4 previously is gone! All that is there is my PC stuff. Help?
The same issue happened to me. I logged in on PC via the EA client and received the cross progression prompt. It showed the "this may take a minute" message and then disappeared. My cosmetics that were supposed to transfer from xbox are now all gone even on xbox! 🙂 Awesome!
Same thing happened to me on my linking my new pc account to my PS5 where I had all of my skins and stuff. Help please!
Got the prompt on PC hit space it loaded for a moment dissapeared and got no crossprogression. I had quite a bit of money spent on xbox so i'd sure hope those items aren't gone forever.
yes same, I don't understand why this is happening....
Today I lost all account progress for my Xbox Live account : OldeDirtyGamer. Data was linked to a closed PSN account. When I relinked to my current PSN account RascalKing74 - which has no progress, my Xbox Live now has the PSN stats. I have lost 4 years of progress and all the money spent on those seasons. I would appreciate any help restoring my Xbox Live account as the main Apex account. Thank you!
Same thing happened to me today... Got the pop up notice that cross progression is here but not the following screen where it shows all the accounts to be merged... then i logged onto my Xbox which was my main account and it had all the stats from my PC account which is an alt account... all linked to my EA account. ALLL progression was lost on my xbox account...Years of progression!!!!!!!!
Having the same exact problem 😕
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