No Cross Progression after getting Prompt
after the update that came out a few hours ago i got the prompt that cross progression is available (this is on ps4), i pressed continue, it said please wait for a few minutes, then disappeared and n...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)Hey Everyone,
If you have recently received a message about cross-progression happening for your account but did not see any changes after.
Please fully shut down and relaunch Apex Legends to confirm if you see your progress update.
If you only play on one platform and received the message but didn't notice a change, try logging in on another platform tied to the EA account to see if your progress moved over.
For more Cross Progression details, please see our FAQ:
A Quick Guide to Apex Legends Cross Progression - Answer HQ (ea.com)
Issues after Cross Progression is activated on your account? Check here first!
Issues after Cross Progression is activated on your account? Check here first!
If you continue not seeing Cross Progression, after getting the message your accounts have merged please let us know the following:
Spoiler
Platforms (ones tied to the EA account, you logged into):
EA ID (PSN ID, Gamertag):
Did you get the message your accounts were merging?
Have you restarted your game?
Did you unlink or link any accounts before getting the Cross Progression message? (if so please see our post)
Are you getting an error message?
Is anything else happening?
Thanks!
Everyone:
If you had your accounts linked (or thought you did) and received the cross progression prompt but nothing was transferred over from your existing console accounts, then your PC account has overridden everything. Effectively, EA has basically deleted all of your skins, heirlooms, badges, and everything that you got over the last few years and there is no way of recovering it.
You won't get anything back, and EA could not care less since they know you'll still play the game. It's a win - lose scenario.. always has been
If you had your accounts linked (or thought you did) and received the cross progression prompt but nothing was transferred over from your existing console accounts, then your PC account has overridden everything. Effectively, EA has basically deleted all of your skins, heirlooms, badges, and everything that you got over the last few years and there is no way of recovering it.
You won't get anything back, and EA could not care less since they know you'll still play the game. It's a win - lose scenario.. always has been
I checked my Apex account on Xbox and it overid it with the stuff on my PC account. So I basically lost everything then?
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