Product: Apex Legends
Platform:PC
Please specify your platform model. PC
AMD or Nvidia Model Number My specs GPU: GeForce GTX 1070 8GB Vram CPU: AMD FX(tm)-8350 Eight-Core Processor Memory: 16 GB RAM (15.95 GB RAM usable) Current resolution: 1920 x 1080, 120Hz Operating system:
Enter RAM memory size in GB 16gb, 8gb vram
What is your gamertag/PSN ID/EA Account name? Johhny_Bravado
Please provide your squad mates' gamertag/PSN ID/EA Account name if possible.
Which Legend were you playing (if applicable)?
Which Legends were your squad mates using (if applicable)?
Where did the issue occur? In a match
Which part of the map or menu were you in? If you don't remember the exact name, please describe the area or what you were trying to do in the menu. Any part.
What were you doing when the issue occurred? E.g. respawning a squad mate at a beacon, using an ability, a squad mate left the game. Just playing, nothing specific
Did your squad mates also experience the issue? Yes
How many matches had you played in a row before the issue occurred? 1-4
When did this happen? (dd.mm.yy hh:mm) Since Release
How often does the bug occur? Often (50% - 99%)
How severe is your issue? Major impacts to gameplay
What happens when the bug occurs? My audio cuts out seemingly at random intervals, and random sounds are cut out as well. Its only the game itself. Discord music and other games are completely fine. It mostly tends to be gunshots not playing the audio, or if it does it is extremely delayed. While it is mostly the gunshots that cut out, audio lines, footsteps, explosions and abilities going off can cut out as well. and the respawn ships audio as well.
What should be happening instead? My audio should be working.
Steps: How can we find the bug ourselves? I don't know
Whenever i play apex, like i previously stated, My audio cuts out at seemingly random intervals, and the audio itself, while it usually trends more towards gunshots cutting out or being delayed, it can be any of the other audio in apex, though it again tends to be mostly gunshots. Sometimes i can get a game or two in and other times, it starts right off the bat. The external programs i use are ICUE and Shadowplay, that i think may be affecting it. But turning them off and on occasionaly fixes it but most times has no bearing. Please help!
