Forum Discussion
1 Reply
- EA_Mako2 days ago
Community Manager
Hey kiloactual12,
If you're running into this issue and aren't able to spend your Steam wallet balance, it would be best to reach out to Steam support directly so they can take a look at the transaction(s).
If the actual purchase was made and the coins just haven't appeared, in that case it would be best to reach out to our support team instead. They'll be able to help verify a completed purchase to make sure your coins are added properly, they just need to have that initial purchase completed first.