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kiloactual12's avatar
kiloactual12
Seasoned Newcomer
2 days ago

Not being able to buy apex coins

I was just spending the rest of my balance on coins so i could get the car mythic and then my coins wouldnt purchase properly even thought i have the balance it seems to be a steam issue and i dont know how to fix it 

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey kiloactual12​,

    If you're running into this issue and aren't able to spend your Steam wallet balance, it would be best to reach out to Steam support directly so they can take a look at the transaction(s).

    If the actual purchase was made and the coins just haven't appeared, in that case it would be best to reach out to our support team instead. They'll be able to help verify a completed purchase to make sure your coins are added properly, they just need to have that initial purchase completed first.

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