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gdecker1323's avatar
gdecker1323
Seasoned Newcomer
1 day ago

Not receiving purchases

hi none of the apex coin i have purchased has actually gone to my account any idea what to do?

1 Reply

  • EA_Mako's avatar
    EA_Mako
    Icon for Community Manager rankCommunity Manager
    1 day ago

    Hey gdecker1323​,

    Have you purchased these through Steam, the EA app, or the website directly?

    There are a few steps to check through below, please take a look there so we can make sure you get any coins you've purchased.

    How to get help with missing packs, coins, or content in Apex Legends?

    If you're still not seeing the coins after that point, the page above also has a link to get in touch with support so they can check into your account from there, thanks!

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