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Penyo_lnum's avatar
Penyo_lnum
6 years ago
Solved

Not receiving the Prime Loot from Twitch.

Hey, Ya'll. (playstation 4)  I've not yet received my prime loot of Wattson, L-Star, and Bangalore skins for three days on my account. Did the following steps with my twitch prime account and have ...
  • Axewtf's avatar
    Axewtf
    4 years ago

    I found a solution to this s*** show they call linking your EA account.The issue lies within the link account through apex loot, atleast it did for me. so here is what you should try

    UNLINK your account at https://www.twitch.tv/settings/connections

    just click disconnect.

    go to https://myaccount.ea.com/cp-ui/connectaccounts/index

    If u have a connection there, unlink it... i didnt have one so skip this step if it doesnt show up anyway

    go to a TWITCH PRIME loot page, could be MADDEN or FIFA... click the claim now and it'll ask you to link your EA to your AMAZON account.

    Follow the Instructions and link the Accounts.Check your EA Account and refresh it in the https://myaccount.ea.com/cp-ui/connectaccounts/index Page and see if it shows your connection to Amazon. If it does start Apex and get all the loot u havent gotten over the past months that you already claimed ( atleast i got all of the ones )

    Sad facts, i was getting the loadscreen drops from Apex streams but never the skins that were in the Prime Loot page. So the issue is clearly on APEX twitch primes end and not ours as it worked perfectly fine with madden / fifa

Axewtf's avatar
Axewtf
4 years ago

I found a solution to this s*** show they call linking your EA account.The issue lies within the link account through apex loot, atleast it did for me. so here is what you should try

UNLINK your account at https://www.twitch.tv/settings/connections

just click disconnect.

go to https://myaccount.ea.com/cp-ui/connectaccounts/index

If u have a connection there, unlink it... i didnt have one so skip this step if it doesnt show up anyway

go to a TWITCH PRIME loot page, could be MADDEN or FIFA... click the claim now and it'll ask you to link your EA to your AMAZON account.

Follow the Instructions and link the Accounts.Check your EA Account and refresh it in the https://myaccount.ea.com/cp-ui/connectaccounts/index Page and see if it shows your connection to Amazon. If it does start Apex and get all the loot u havent gotten over the past months that you already claimed ( atleast i got all of the ones )

Sad facts, i was getting the loadscreen drops from Apex streams but never the skins that were in the Prime Loot page. So the issue is clearly on APEX twitch primes end and not ours as it worked perfectly fine with madden / fifa

Schenks10's avatar
Schenks10
4 years ago
@Axewtf bro you are a * legend !! Thanks for the help, we need to pin this comment to the answer at the top, not even Amazon Support could help me

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