Community ManagerAlso I’ve already told all this extra info to the EA support team who have given me the same automated email for the 4th time now 💀, so thank you for actually responding to me.
Community ManagerHey @Grill3015,
Looking back over the Xbox account here, it appears to have been linked to a different EA account previously, and re-linked to this one back in September.
Do you recall any other EA accounts that may have been used in the past?
Since this was moved from a different EA account it doesn't have any progress to transfer, regardless of whether or not it was linked prior to October 26th.
We'd need to look into getting that linked back to the original EA account to try and restore any of that lost content.
I can’t think of any EA account that it could’ve been linked to, but I’ll have to look into some of my older emails to see if any of those could be it, Thankyou so much for looking into it, I appreciate it so much!!
Also do you have any ability to see which EA account it was linked to in the past, atleast the username of the account?
Community ManagerCommunity Manager
