Forum Discussion

Flanko22's avatar
3 years ago

Omega Point Pathfinder disappeared from inventory

Hello there,

I used to play the game a lot, when it first came around. I had twitch prime back then as well and therefore unlocked the Omega Point Pathfinder, so he quickly became my main. 

A few years gone by and I log into the game again. I saw that I still had the skin when I went into games, but it was not shown in my inventory. So a few days go by, and the skin disappeared completely. I've read a few threads on this forum, and it seems that it is a common problem. Are there still no fix to this? Is this skin just gone for good on your account, once it's disappeared? Anyone knows a solution?

5 Replies

  • EzyHawk's avatar
    EzyHawk
    Hero
    3 years ago

    Could you verify that you're still on the same account?
    Not unlinked the account you play on etc?
    Not switched platform?

    Do you have everything else on the account?

    What you could do is to contact the support here:
    https://help.ea.com/en/contact-us/

    Pick the game and platform, under topic you pick "Missing Content" then "Had content and lost it".
    here you can pick your contact option.

    Hope this helps!

  • Hello there,

    Yes, it's still the same account, all other content is still on the account, just this one skin is missing.

    I already tried the link you sent, but the only contact options are this forum and to make them call you on the phone, but you can only put an american or canadian number to contact you on, and since I'm from Europe that option is not possible.

    Thanks anyway

Featured Places

Node avatar for Apex Legends Technical Issues

Apex Legends Technical Issues

Having issues with Apex Legends? Join here to find help with connectivity, performance issues, crashes and more.Latest Activity: 1 hour ago
40,024 Posts