Forum Discussion

4 years ago

One Solution for freezing in Arenas.

I had recently suffered with random lock-ups in Arenas. There didn't seem to be any link to player action or round timing (other than it often happening near the start of the match, yet not always). ...

EA_Kent

Community Manager

4 years ago

@nxtasx

Sure, you can find more info on how to set up a chat with EA Help over at the EA Help website.

Depending on the type of issue you're reporting, there may not be a chat option. Sometimes certain things are better handled with a phone call, or over email, so you might not see every contact option when you create a case.

nxtasx

4 years ago

@EA_Kent i contacted some people about it and they said its a server problem when i have had this problem for months

EA_Kent
Community Manager
4 years ago
@nxtasx

Were you ever able to try setting up a Clean Boot? If so, did that make any difference with the freezing issues?