Solved
Origin Chat Offline Issue (Feb 2020)
First, I can log in Apex Legends and play the game alone. But I can see no one in my friend list. I tried every method on Google and YouTube but im still offline. [Only CHAT offline] I contact EA ...
Forum Discussion
I was recently having this trouble as well (Chat and friends offline, everything else good). While my network configuration is far beyond most basic users setups, it allowed me to do some deep digging into some detailed logs on my firewall. It turns out, in my case anyways, that my firewall was ignoring (not even blocking) connections on TCP 9000. This port is apparently used (and unpublished) for chat and friends. Fair warning though, this port is frequently used to propagate email worms and viruses as well as being used for a few remote access 'hacks'. ****Make sure your antivirus software and definitions are up to date!!****
My wife and I were experiencing the same issue. our desks are right next to each other. the only difference in our setup is she uses Wifi and I was using an Ethernet connection. I disabled my Ethernet connection and came up on Wifi and immediately it showed us as online for each other. I then turned off Wifi and re-enabled Ethernet and we can still see each other online. It must have just been a network reset that fixed it. But resetting the router multiple times didn't solve the issue before..
