Forum Discussion

5 years ago

Packet loss on Singapore servers

I am getting packet loss every few games or so for the past month. Please fix. It's annoying to live in Singapore and still have packet loss in a * Singapore server. And I have fibre internet.

EA_Atic

DICE Team

5 years ago

Hey, @evox_clinkz @PoisonerZ have you tried our connective guide and see if that helps?

Let us know what you tried.

/Atic

evox_clinkz

5 years ago

Hey, @EA_Atic Yes I’ve tried everything I can. I called my ISP. I tried changing the DNS settings. I did a speed test and everything is normal.

Im gonna attach 2 files to show you the before and after of the Singapore 1 server ping in the main menu I think thats gonna be helpful for you to understand.

So what happens is we have 3 servers in Asia. Singapore 1 , Singapore GCE 1 , Singapore GCE 2 . Only singapore 1 server has the ping issue and yet thats the server most of the players use (I guess) . Even though you change the server to Singapore GCE 1 , due to lack of players you get connected to Singapore 1 server. Thats why we get high ping servers most of the time. Hope you understand!!

Please check the Screenshots! Thanks!