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Blitzen121's avatar
Blitzen121
5 years ago

Packet Loss (PS5)

Hello. I've been having serious problems on PS5 since the Chaos Theory event patch.  Every game I'm getting sever packet loss, congestion, and prediction errors. This results in my screen moving ver...
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
5 years ago

@Blitzen121 

Wireless isn't an issue with Apex only. It's an issue that affects every game, but it doesn't affect gameplay the same with every game. Wireless is probably the biggest reason we see for poor connections with our games. It's just not a stable enough connection for gaming. You may want to look into a powerline adaptor if using a wire isn't possible. Powerline adaptors have been a good solution for many in that situation.

JQwest31337's avatar
JQwest31337
4 years ago

I have the exact same issue, over 200mbps, changed ISP to see if that was the issue.  The issue I believe is in your net code which has been an issue since launch, and from what I can tell not having an actual build for the PS5.  The OP is also correct, if the "connection issues" as you call them don't impact other gameplay but impact your gameplay the issue is with you.  Putting it off on others is a sad corporate response from a company that skimps money by utilizing the cheapest servers you can rent.  So can you try to answer his questions again with a solution that isn't "not my problem, buy something that masks the issue"

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @JQwest31337 

    If someone has a bad connection, it's not going to affect the others connected to the same server. That will be felt by the person with the bad connection. If Apex were played over a peer to peer connection, that would be a different story, but that's not the case here. If you want to go through troubleshooting, let me know. I'm glad to do that. 

    • tigerxy12's avatar
      tigerxy12
      4 years ago

      Here is the thing ,  i had same issue on the PC end since S12 launch and spent hours fixingf it.

      So i dont know what really happpened , 

      last night me and bud were talking on discord and prepping to fix Apex for me , and suddenly nothing ?. There was nothing , all was quite and peacefull , no FPS issues ,no Packet Loss , i played for 11 hours straight and nothing . Many restarts and attempts to see if its fixed.

      And for now yes it is , it would seem

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