Forum Discussion

3 years ago

Packet loss since the hotfix and S12

This is a 1st time issue, I have never had this problem in a year of playing the game Since the new season stared and after the hotfix and the server crash that locked the legends and coins, every 3...

MonsGuards

3 years ago

After new update for season 12, unifi (internet service provider) at malaysia facing a problem..

1st - packet loss very high in game.

2nd - teammate cannot enter a game.. Stuck at loby.. This problem did not happened in previous season.

3rd - ping very high in certain game..

harizray
3 years ago
@MonsGuards Im having the same issue. Even after logging in, the lobby laggy and also the shop. Singapore server has frequent packet loss. In ranked high packet loss and in trios very low to no packet loss. LOL. Unplayable!!!
- EA_Illium
  EA Staff (Retired)
  3 years ago
  Hi @harizray @MonsGuards
  
  Can you try the following to see if this continues?
  
  Connecting Troubleshooting
  
  Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
  - mytheses
    3 years ago
    This doesnt work at all
iTz_Maco2k
3 years ago
@MonsGuards same problem here the dns "fix" does not work for me
- EA_Illium
  EA Staff (Retired)
  3 years ago
  @mytheses @iTz_Maco2k Are you both in the same location as OP?
  - iTz_Maco2k
    3 years ago
    No, I am based in Europe, Croatia, nowhere close to OP