Payment errors and missing money
I encountered a payment error "Late confirmation of payment or approval from source of payment". I contacted Origin support earlier and received a confirmation that the payment was faulty and the Apex coins were not credited. But the money was withdrawn from the card and Origin support advised me to contact the bank. I received a response from the bank to a request for the status of the payment. The bank confirmed that the payment on their part was successful and it is necessary to clarify the further status of the payment either from the acquiring bank or from the payment service. And there was no solution but advice - just wait. The support service cannot find out at what stage the payment was faulty. Obviously, the money is gone and there is no result, and this makes me rather sad about the situation of one of the most important moments of the free-to-play game - in-game payments and support flexibility.
