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kahona's avatar
kahona
Rising Novice
1 day ago

Has anyone ever seen this and know what the fix is error?

I just built this mini ITX pc for my brother so he can finally play Pc apex and it’s thrown this error code multiple times. and i mean every time i launch the game. its unplayable. i know it cant be a hard ware issue because 90% of it is brand new. i’m almost positive it might be the graphics driver but im not sure anymore its still fresh but before i factory reset the pc and redo windows i wanted some thoughts. 

thanks 

my discord is ihaveanxi3ty if anyone has any answers!!!

9 Replies

  • secretninja529's avatar
    secretninja529
    Seasoned Newcomer
    1 day ago

    Im having the same issue but on my ps4 I restarted my console multiples times and deleted and redownloaded the game.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    kahona​ 

    Before going for a full OS reinstall, make sure the display is connected to the GPU and not the motherboard video output. Also, make sure you have the most recent video driver installed for your GPU. If the issue continues after that, please post a newly generated Dxdiag from that PC and post it here. We may be able to find an issue and advise on troubleshooting. Thank you. EA_Barry. 

    Dxdiag LINK

  • kahona's avatar
    kahona
    Rising Novice
    1 day ago

    will do. i’ve been building for 10 years i promise it’s not on the motherboard slot haha. but ill run a DxD when i get home and post it. 

  • kahona's avatar
    kahona
    Rising Novice
    1 day ago

    also the newest driver that just released is what’s downloaded that’s why i’m not sure about it and want to reinstall the old driver to test. 

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    1 day ago

    kahona​ 

    Let us know how the older driver goes. I'll be waiting if you post the Dxdiag. Thanks. EA_Barry.

  • kahona's avatar
    kahona
    Rising Novice
    1 day ago

    no issues playing rocket league either

     

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    13 hours ago

    kahona​ 

    Thanks for adding the Dxdiag. Some troubleshooting: 

    1. Remove ALL GPU tuning. Disable:

    • MSI Afterburner
    • ASUS GPU Tweak
    • EVGA Precision
    • AMD Adrenalin tuning
    • NVIDIA auto tuning

     

    2. DDU clean driver install. Remove:

    • ALL NVIDIA/AMD drivers

    Then reinstall:

    • latest WHQL driver ONLY

    Do NOT install:

    • overlays
    • NVIDIA App overlay
    • recording features
    • HD audio
    • telemetry extras

     

    3. If you feel like you can manage, you can try downclocking your GPU very slightly. This is especially relevant if your GPU is factory overclocked. 

    Let us know how you get on with these steps and which, if any, have helped you. If your issue persists, generate a new Dxdiag, we can try some more things. Thank you. EA_Barry.

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